FAQs

FAQs

• How do I contact you?
Email me here.

• What forms of payment do you accept?
Visa, MasterCard, American Express, Discover and Paypal.

• Do you accept returns?
You may return your purchase for any reason within a week of receipt as long as the items are in the same condition. You must let me know ahead of time that you're returning it. When it arrives I'll refund your money through the same channel I received it, minus your shipping costs.

Send your items to:
Cindy Schmidt
Cranky Cat Collection
483 County Route 64
Mexico, NY 13114



• Do you do custom work?
No, sorry.  If I paint for someone else, the fun and creativity drain out of the project.

• How do you ship?
Your package will go out two to five business days via USPS Priority Mail or First Class Mail within the US.  Why five days? Your order may catch up with me when I'm away at an art show.

• Do you ship worldwide?
Yes, gladly! I use First Class International shipping from the US. You are responsible for paying any taxes or customs duties that your country adds to shipments.